Infection Control Measures & Plan for Return to Practice:  - Updated Jan 2022

The nature of Massage Therapy makes physical distancing impossible, but working together we can minimize the risk of spread of Covid-19.  

Patients/Clients should understand that:

  • Any massage therapy treatment involves some risk of Covid-19 transmission;

  • Stephanie is following protocol to help reduce or mitigate risk where possible, but that risk cannot be reduced to zero

  • The patient believes the risks outweigh the benefits of the treatment, and consents to treatment understanding the risks.


Pre-Screening / Prior to Arrival 

  • One day prior to their booked appointment, patients will be emailed a pre-screening questionnaire that must be signed (digitally)

  • Stephanie will screen herself daily and commit to rescheduling all appointments if symptoms appear.

  • Symptoms of Covid-19 are similar to other respiratory illnesses and seasonal allergies. An appointment must be cancelled immediately if either the patient or the therapist presents with even mild symptoms that may be signs of Covid-19 including: Fever, Cough, Chills, Shortness of breath, Sore throat or pain with swallowing, Stuffy or runny nose, Loss of sense of smell, unusual Headache, Fatigue, Loss of appetite.

  • Patients must confirm that they have not been in contact with anyone displaying illness, or signs and symptoms of Covid-19 within 10 days prior to their treatment.

  • If a patient is feeling unwell and must cancel their appointment, they will NOT be charged, however with my limited availability and a waiting list of clients in discomfort wanting in, PLEASE provide as much notice as possible so I can fill your appointment.


Upon Arrival

  • I will have completed my Self-Assessment and confirm my results upon your arrival, and you will be verbally screened, and results will be charted and attached to their file. 

  • Clients must wear a mask at all times;  If they do not bring one, one will be provided.  

  • RMT will also wear a mask at all times, and wear a face shield when clients are supine (laying face up)

  • Patients must confirm that they have not travelled outside Ontario within 14 days prior to their appointment.

  • The treatment will be cancelled immediately if the patient does not meet the pre-screening criteria.

  • A log will be kept of all people entering the office/treatment space; including couriers, guardians, clients, etc  to assist with contact tracing if ever required. This will be explained to clients and that they can refuse to provide their name and phone #. 


Physical Distancing

  • Patients must arrive unaccompanied unless a patient is a minor or requires assistance

  • Appointments will be spaced apart for adequate time for cleaning so there is no concern for more than one patient being onsite at the same time.  But should you see another person other than myself, please stay 6 feet apart, or remain in your car.  

  • Stephanie is the only other person who will be within the office/treatment room throughout the duration of the patient’s appointment.

  • Patients are asked to arrive no more than 10 minutes early for their appointment, as I may still be disinfecting and airing out the treatment room from the previous appointment.

  • It is not possible to maintain physical distancing while in the treatment room.


Hand Hygiene

  • Immediately upon entering the patient must use the hand sanitizer provided

  • Stephanie will follow proper hand washing techniques for at least 20 seconds before and after every appointment and after disinfecting.

  • Contactless payment methods available : Debit, Visa, MasterCard & E-transfer.  But still accepting cash as well.


Avoid Face Touching

  • The therapist will wear a mask at all times.

  • Patients are also required to wear face masks that cover both the nose and mouth.

  • Muscles of the face will not be treated at this time, until further notice.  


Enhanced Cleaning

  • Additional time has been scheduled between patients to allow for thorough cleaning of the treatment room in accordance with infection control protocols outlined by the Ministry of Health and CMTO.

  • The treatment table, table levers, face cradle, pillows, stool and lotion bottles will be immediately after each treatment.

  • All linens, including blankets are single use only and will be laundered using high heat, detergent and between each use.

  • Everything else including chairs, stool, door knobs, light switches, and floor will be cleaned/disinfected after every appointment.

  • The bathroom will be disinfected after any patient uses it and before new patients arrive.


Personal Protective Equipment

  • Stephanie will wear a face mask at all times and a face shield when clients are face up on the table.

  • Patients are required to wear a facemask.  They can be fabric or disposable.